Cancellation Policy (SP-API Application)
Subscription Cancellation
Users may cancel their subscription at any time through the application’s account or billing settings.
Effect of Cancellation
- Cancellations take effect at the end of the current billing cycle
- Users retain access to paid features until the billing period expires
- No further charges will be applied after the cancellation effective date
No Partial Refunds
Subscription fees are billed in advance.
No partial or prorated refunds are provided for unused time after cancellation, unless required by applicable law.
Data Access After Cancellation
- Access to Amazon Seller data and application features will be disabled after the subscription ends
- Users may download or export available reports before the end of the billing period
- Data may be retained for a limited period in accordance with our data retention policy
Amazon SP-API Dependency
The application depends on Amazon Selling Partner APIs.
Cancellations or access changes resulting from:
- Seller authorization revocation
- Amazon policy updates
- SP-API access limitations
do not constitute grounds for refunds or extended access.
Billing Platform
All cancellations are managed through our billing provider (e.g., Stripe).
Users are responsible for cancelling before the next billing date to avoid renewal charges.
Contact
For cancellation or billing questions, contact:
Email: billing@reportzapp.com